well now that Dillards knows how we feel, what do they have to say. would love to hear a response to the customers complaint.

i can't be leave this crap. u don't won't people to be able to check there girt cards because if its not used in a short period of time u slowly remove money from the card i think this is bull ****. if u buy a 25 dollar gift card even if u have it a year or too and u have not used it. it should still be wroth the same 25 dollars u pay for it. not the company take money off because u have not used it in two years.after all it it ur gift to use when you won't

I am very disappointed that I can't check my gift card balance. I am ill and cannot go to the store and would like to place an order online.
Are you doing this to prevent people from using their gift cards so Dillards can make a profit?

I cannot believe I cannot get the balance of my gift card online........I am the only one that can deceive the public.

I cannot believe the a store cannot offer a secure method of checking this balance. This is a major inconvenience and I guess this goes hand in hand with additional poor customer services offered by the store. This is only a ploy to get people into the store to spend additional money. I will make sure and tell family members not to give Dillard's gift cards at Christmas or any other time of the year.

I am three hours from a Dillards store. I would appreciate being told that balances cannot be checked when the gift cards are issued. I would highly recommend that the management get this corrected immediately. I won't buy another Dillards gift card until it is corrected. Too bad because I have many family members who love to shop at Dillards.

this is so stupid. I called the number and we can't check balance even on the phone. so I have to drag myself to the store. Why would I ever buy a dillards gift card for anyone ever. Stupidest store ever, even smaller stores allow you to check balance online. The excuse is to protect customer privacy, more like annoy customers and run them away.

I can't believe that you can't check your balance online or over the phone. What is the deal??? It's ridiculous, my local store is an hour away. Quit selling gift cards...

Would be nice if we could check our balance on-line.I wanted to shop on-line but I dont know what my balance is to be able to do so.